TERMS AND CONDITIONS
Welcome to Fatore gems! These terms and conditions govern your use of our website and the purchase of jewellery products from our online store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.
Intellectual Property
All content on this website, including images, text, logos, and designs, are protected by intellectual property rights owned or licensed to us. You may not use, reproduce, modify, or distribute any of the content without our prior written permission.
Product Information
We strive to provide accurate and detailed descriptions of our jewelry products. However, we cannot guarantee the accuracy or completeness of the information. The measurements, materials, colors, and other details provided are approximate and for reference purposes. Please note that actual product colors may vary due to individual monitor settings and natural variations in materials.
Pricing and Payment
All prices displayed on our website are in Euro and are subject to change without notice. In addition to the product price, you may be responsible for applicable taxes, shipping fees, and customs duties, if applicable. We accept payment through Credit/Debit cards, PayPal, and by placing an order, you authorize us to charge the total amount to your selected payment method.
Order Acceptance
All orders placed on our website are subject to acceptance by us. We reserve the right to accept or reject any order in our sole discretion. Upon receipt of your order, we will send you an order confirmation via email, which signifies our acceptance of your order. However, order confirmation does not guarantee availability of the products, and we may cancel or modify your order if any issues arise.
Shipping and Delivery
We offer shipping worldwide. Shipping methods, estimated delivery times, and costs will be provided during the checkout process. Please note that delivery times are estimates and may vary depending on your location and external factors beyond our control. Any customs duties or additional fees imposed by your country's customs authority are your responsibility.
Returns and Refunds
We want you to be satisfied with your purchase. If you are not completely happy with your order, please refer to our Returns and Refunds Policy, which outlines the conditions for returns, including any time limits, requirements for product condition, and the process for initiating returns.
Privacy Policy
We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, store, and disclose your personal information. By using our website, you acknowledge that you have read and agree to our Privacy Policy.
User Responsibilities
You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to use our website for lawful purposes and refrain from engaging in any activities that may infringe upon the rights of others, violate applicable laws, or disrupt the operation of our website.
Dispute Resolution
Any disputes, claims, or disagreements arising from or relating to these Terms or your use of our website shall be resolved through negotiation, mediation, or arbitration. Both parties agree to make good faith efforts to reach a resolution before initiating any legal proceedings.
Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or in connection with your use of our website or the purchase of our jewelry products.
Modifications to Terms
We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. By continuing to use our website after the revised Terms have been posted, you accept and agree to the modified Terms.